Privacy Policy

1. Pre-Course Cancellation

Requests for course cancellation must be submitted in writing and received at least three (3) weeks prior to the scheduled seminar date.

A processing fee of US $250 per delegate will be charged for each cancellation.

If a cancellation request is received less than three weeks before the course start date, we regret that no refund will be issued. However, the registered participant may nominate a substitute colleague to attend the course in their place at no additional cost.

2. Refund Policy Disclaimer

All course bookings are non-refundable.

By registering for a course, participants acknowledge and accept that course fees are payable in full and are not eligible for refund under any circumstances, including but not limited to:

• Participant dissatisfaction
• Changes in personal or professional circumstances
• Failure to attend the course
• Partial attendance of the training program

3. Course Adjustments

We reserve the right to make reasonable adjustments to course content, trainers, schedules, or delivery format when necessary.

Such adjustments do not entitle participants to a refund, as they are made to maintain the quality and effectiveness of the training program.

4. Course Information and Responsibility

Full details of each course, including learning objectives, course content, and target audience, are provided prior to enrolment.

It is the responsibility of each participant to review the course information carefully and ensure that the course meets their requirements before completing the booking.